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How We Run Things at 98vip taka

Your access to 98vip taka depends on your local law and whether your region is eligible — read these terms before you open an account. We keep the rules plain and direct so you know exactly what applies to you.

Account eligibility by regionBangladesh-applicable termsbKash, Nagad, Rocket coveredPolicy contact availableUpdates posted on this page
98vip taka How We Run Things at 98vip taka
POLICY CONTACT PATHS

Reach Us About Your Account or Policy

Live Chat Open the chat widget from your account dashboard any time you need a policy clarification or want to raise a concern about your account terms.
Email Support Send detailed policy or account questions to our support address. We reply to every message and keep a written record of your query for follow-up.
Help Centre Browse the policy and account sections of our help centre for answers on eligibility, wallet rules, and what happens when terms change.
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Account Security Your account is protected with OTP verification on login. We do not store your bKash or Nagad PIN — only the wallet number you register is held on file.
Data Retention We keep account and transaction records for as long as required by applicable policy. You can request a summary of what we hold by contacting support directly.
Cookie Use We use cookies to keep your session active and to recognise your device. You can manage cookie preferences in your browser settings at any time.
Requesting Changes To update your registered wallet number or personal details, contact support with your account ID. Changes are applied after identity verification is complete.

Common Questions About Our Terms

Eligibility depends on your local law and region. If online gaming is restricted where you are, you are not eligible to open an account, regardless of what the platform offers.

Withdrawals cannot be processed to a wallet number that differs from your registered details. Contact support to update your information before you request a payout.

Updated terms are posted on this page with a revision note at the top. Continuing to use your account after an update means you accept the new version of the policy.

Yes. Send a data request through our support email with your account ID. We will confirm what records are held and provide a summary within a reasonable timeframe.

Contact our support team via live chat or email and ask to close your account. We will confirm the request, settle any pending balance, and remove your active session.

Rocket transfers must come from the same number registered on your account. Transfers from a different number will not be credited and may be returned to the sender.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.