Reference

Terms Conditions for Using 98vip taka

These terms govern your account with 98vip taka — how you open it, fund it via bKash, Nagad, or Rocket, and what both sides are responsible for.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket deposits coveredOne account per personSubject to change with notice
98vip taka Terms Conditions for Using 98vip taka
TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If any part of these terms is unclear, or you need to flag a concern about your account or a transaction made through bKash, Nagad, or Rocket, our support team is the right first stop. You can reach us through the channels below — have your registered account ID ready when you write.

Team online

Live Chat

Open the chat window from your account dashboard for real-time help with terms queries, account access issues, or wallet payment questions.

Email Support

Write to our support address for formal terms enquiries, account suspension notices, or documentation requests — we aim to respond within one business day.

Help Centre

Our Help Centre covers common terms topics including account limits, wallet linking, withdrawal holds, and what happens when you request account closure.

HOW WE HANDLE ACCOUNTS

Account Security, Data and Your Rights

We hold your account data only as long as it is needed for your active relationship with us and for the period required by applicable financial and gaming regulations in the regions we operate in. You have the right to request a copy of the data we hold on you or to ask for corrections — send that request through email support with your account ID. Passwords are stored in hashed form and never visible to our team. Payment details you enter for bKash, Nagad, or Rocket transactions pass through encrypted connections and are not stored on our servers after the transaction clears.

Account Verification

We verify wallet ownership against your registered name during withdrawal. Mismatched bKash, Nagad, or Rocket details trigger a manual review before funds are released.

Data Retention

Account records are kept for the period required by applicable regulations in supported regions. On closure requests, non-mandatory data is deleted within a reasonable processing window.

Password Security

Your password is hashed on our side — we cannot view it. If you suspect unauthorised access, use the account recovery path in login and contact support immediately.

Request Your Data

Email support with your account ID to request a copy of stored data, correct a record, or ask about our retention practices for your account region.

Common Questions About These Terms

These questions cover what players in Dhaka and across Bangladesh ask us most when reading through the terms. If your question is not here, live chat or email support can give you a direct answer.

Access and eligibility depend on your local law and region. We do not determine legality on your behalf — check whether online gaming services are permitted where you are before opening an account.

No. The wallet you use for deposits must be registered in your own name. A mismatch between wallet ownership and account name will trigger a verification hold before any withdrawal is processed.

Depending on the nature of the breach — duplicate accounts, third-party wallet use, or fraudulent activity — we may suspend access, withhold pending withdrawals pending review, or close the account permanently.

We notify you through your registered contact details before any material change takes effect. Continued use of your account after that notice counts as your acceptance of the updated terms.

Yes. Email support with your account ID and a data access request. We will respond with the information we hold or explain any limitation that applies under the regulations of your region.

Submit a closure request via email support. Non-mandatory account data is deleted within a standard processing window. Outstanding wallet balances in bKash, Nagad, or Rocket are reviewed before the account is fully closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.