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How 98vip taka Handles Your Privacy

Your account information and payment details — including anything linked to bKash, Nagad, or Rocket — are handled with care. This page explains what we collect, why we collect it, and how you can control it.

Account data protectionPayment privacy — bKash, Nagad, RocketYour right to access and deleteBangladesh-based support contact
98vip taka How 98vip taka Handles Your Privacy
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We use standard encryption on all account pages and payment flows to protect data in transit. Your account is secured with password authentication and, where enabled, a one-time PIN sent to your registered mobile number — the same number linked to your bKash, Nagad, or Rocket wallet. We review our data practices periodically and update this policy when our approach changes. If we make a material change, we will notify you through your account or by the contact method you registered with.

Data Retention

We keep your account data for as long as the account is active. After closure, records are held only as long as applicable rules require, then deleted.

Cookies and Tracking

Session cookies keep you logged in. Analytics tools help us understand lobby usage. You can clear cookies or adjust settings in your browser without losing your account.

Payment Data Security

Transaction details processed through bKash, Nagad, or Rocket are shared only with those payment processors and only for the purpose of completing your transaction.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data. Submit a request through live chat or email and we will handle it directly.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct, or remove your personal data, our support team handles privacy requests directly. Reach us through live chat inside your account dashboard, by email, or through our social channels. We aim to respond to all data requests within a reasonable timeframe, and we will confirm receipt of your request when you send it.

Team online

Live Chat

Open your account dashboard and start a chat session. Our team handles privacy queries alongside general account support.

Email Support

Send your request to our support address. Include your registered account details so we can locate your record quickly.

Social Channels

Reach us through our official social pages if live chat is unavailable. We monitor these channels and will direct you to the right team.

Common Questions About Your Data

Below are the questions we hear most often about how your information is handled on 98vip taka. If your question is not covered here, our support team can help.

We collect your name, contact details, and the wallet identifiers linked to your bKash, Nagad, or Rocket account. Device and session data are also recorded to keep your account secure.

We share payment data only with the processors needed to complete your transaction — such as bKash, Nagad, or Rocket. We do not sell personal data to outside parties for marketing purposes.

Your records are retained for as long as your account is active. After closure, we hold data only for the period required by applicable rules, after which it is deleted from our systems.

Yes. Contact our support team via live chat or email with your registered account details. We will locate your record and provide the information you are entitled to request.

Send a deletion request through live chat or to our support email. We will verify your identity against your account record before processing the request and confirm when it is complete.

Session cookies are needed to keep you logged in while you use the lobby. Analytics cookies are optional — you can adjust these through your browser settings without affecting your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.